Cardholder Responsibilities

What do all cardholders need to know?

First time cardholders will receive and be required to sign a Cougar Card Agreement when the card is issued. Copies of the student card agreement and employee card agreement are available online as pdf files that require Adobe Reader.

Cardholders are responsible for being informed of all policies and procedures regarding the Cougar Card. The card is non-transferable and can be deactivated immediately. It is an honor code violation to use a Cougar Card that does not belong to you, or allow another person to use your card for any purpose.

A cardholder who is unsure of fees, policies or procedures should call (843) 953-1100 for clarification.

Caring for the Cougar Card

• Do not punch holes in the card.
• Do not place the card on stereo equipment, computers or near magnetic fields.
• Do not leave in direct sunlight, for example on the dash of a car.
• Do not expose to extreme heat, for example clothes dryer or iron.
• The card is not machine washable.
• Do not use as an ice scraper or scraping tool.
• Do not bend or twist the card.
• Do not use for any purpose other than identification or to make purchases.
• Do enjoy the student experience at the College of Charleston!