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Ticket Information

Winter 2018 Tickets | Spring 2019 Tickets | Ticket Reservation | Ticket QR Code Help

WINTER COMMENCEMENT

Graduates for the December 2018 Commencement will receive 10 TICKETS for the TD Arena

Tickets may be reserved ONLINE from November 19, 2018 at 3:00 PM EST through December 14, 2018 at 12:00 PM EST. Instructions on how to reserve tickets are provided below.

SPRING COMMENCEMENT

Graduates for the May 2019 Commencement will receive 4 TICKETS for the Cistern Yard

Tickets may be reserved ONLINE starting [TBD]. Instructions on how to reserve tickets are provided below.

Ticket Reservation

How do I reserve a ticket?

To reserve your guests' tickets, students must complete the following online during an open ticket reservation window for their ceremony:

  1. Log into MyCharleston
  2. Select the Academic Services tab
  3. Locate the Commencement Tickets  channel and Select TICKET REQUEST.
  4. Log in using your CWID.
  5. Your Ticket Request Form will display your eligible majors. Immediately below, go to the Drop-Down Menu that lists ALL majors that the College offers. Select ONE of your eligible majors from the Drop-Down Menu.
    • NOTE: Once you have made your selection and submit the form, you cannot make any changes. If you select an ineligible major (one you have not declared or not completed), you will not be added to the Commencement Ticket list until the error is corrected. If you make an error, we will send you an email prompting you on how to correct the error.
  6. Select the number of guest tickets you will need.
    • Ticket Limit: Each candidate may reserve up to the maximum number of tickets for their ceremony. Please note that you may only sign up for tickets once.  You will not be able to access the Ticket Request Form to make changes or request more tickets.  Please select the maximum number of tickets you will ultimately need. 
    • Additional Tickets: If you requested additional tickets for Winter Commencement, you will be notified via email on Monday, December 4 with an update for your request.
    • Unticketed Guests: For additional guests, please note that the ceremonies will also be live streamed on the website at http://www.cofc.edu. For Spring Commencement ceremonies only, additional guests may view the ceremony at one of the air-conditioned satellite locations or online. Tickets are not required for the satellite locations (Stern Center and Simons Center for the Arts).
  7. Enter a name for each ticket selected.
    • NOTE: The name on the ticket and the name of the guest who attends do not need to match. Guests will not be asked to produce identification. If you do not know the names of any or all of your guests, you can, for example, fill in your name on any or all of your tickets followed by “1”, “2”, “3” or “4” so you can keep track of which ticket is for each of your guests (ex: Robinson1, Robinson2, etc). 
  8. Submit the form. 
    • NOTE: Please note that you may only sign up for tickets once.  
  9. Receive and transmit your tickets to your guests.
    • NOTE: An email confirmation is sent to you once you complete the Ticket Request Form. This confirmation can be used to print or transmit the electronic tickets to your guests. You may also print or transmit the electronic tickets from the ticket form immediately after completion. You are encouraged to allow mobile reminders so we can contact you with updates. Ticketholders may present their tickets via their phones or via printed paper tickets as long as the QR code is visible. Our ticket scanning technology will not allow for duplicates. So if the same ticket is mistakenly sent to more than one person, only the first guest presenting the ticket will be admitted. Tickets with QR codes that have been altered or tickets where the QR code is not visible will not be accepted for entry. If the QR code is not visible on your ticket, please click here to see for step by step instructions.

How do my guests use their tickets? 

Your guests may present a printed copy of the ticket (with QR code visible) or an electronic ticket (with QR code visible) via device when entering the ceremony venue for the first time (ticketed venues are the Cistern Yard in May and TD Arena in December). If the QR code is not visible on your ticket, please click here to see for step by step instructions. Please have tickets open and ready to be scanned. During the May ceremony, if you leave Cistern Yard, you must first obtain the official hand-stamp, and it must be visible for re-entry.

*WARNING*  Only tickets obtained through the official College of Charleston Commencement ticket process are guaranteed to be authentic.  If you purchase or acquire tickets from another source, you are solely responsible for verifying the authenticity. Guests presenting tickets with unreadable or altered QR Codes or QR Codes that have already been scanned will be refused admission. There will be no exceptions.

How many tickets will each graduating student recieve?

Graduates participating in the December 2018 ceremony will receive 10 TICKETS free of charge for the TD Arena. 

Graduate participating in a May 2019 ceremony will receive 4 TICKETS free of charge for the Cistern Yard.

When can students reserve tickets?

For the Winter 2018 ceremony, tickets may be reserved ONLINE from November 19, 2018 at 3:00 PM EST through December 14, 2018 at 12:00 PM EST.

For the Spring 2019 ceremony, the ticket reservation window dates are forthcoming. 

How can a student determine if they are eligible for the ceremony? 

Please view the Commencement Ceremony Eligibility page to determine if you will be eligible for this ceremony and will be included on the list. 

Is there a charge for tickets?

There is no charge for commencement ceremony tickets. 

If you purchase or acquire tickets from another source, you are solely responsible for verifying the authenticity. 

Who needs a ticket?

As a Candidate, you do not need a ticket for commencement, but every other person, regardless of age, needs a ticket to enter the ceremony venue. (For Spring Commencement, tickets are not needed for satellite locations.)

Where can additional guests watch the ceremony?

The ceremonies will also be live streamed on the website at http://www.cofc.edu.

For the Spring Commencement only, alternative viewing outside of the Cistern Yard is provided in our satellite locations. Tickets are not required for guests to watch the ceremony at satellite locations. 

How are tickets distributed?

Please see the detailed dates and information provided above on this page about reserving electronic tickets online. 

To reserve your tickets, log in to MyCharleston > Academic Services Tab > Commencement Tickets > TICKET REQUEST. Reserve your tickets by the specified deadline.

If I am a double (or multiple) major, how do I reserve tickets?

Select one of your majors from the drop-down menu on the Ticket Request Form. For Winter Commencement, there is one ceremony for all majors. 

How do I ensure a QR code is visible on a printed or electronic ticket?

Click on the “View and print your tickets” link in your confirmation email. Make sure images are enabled in your email provider. Detailed instructions are outline below. 

Gmail
  1. Open Gmail
  2. In the top right, click Settings
  3. Click Settings.
  4. Scroll down to the "Images" section.
  5. Select Always display external images or Ask before displaying external images. If you chose the "Ask before displaying external images" setting, messages that have images will have a "Display images below" option.
  6. At the bottom of the page, click Save Changes.
Yahoo
  1. Click the "Options" link on the yellow alert bar.
  2. Click "Spam" on the left sidebar in the Mail Options screen that opens.
  3. Check on one of the following options in the SpamGuard section: "Always show images, except in Spam folder" or "Show images only from my contacts."
  4. Click the "Save Changes" button when finished.
AOL Webmail
  1. Display images for individual email: At the top of the email, click For this message.
  2. You will see this note at the top of the email – "Show images: for this message | always for this sender."
Mac Mail  
  1. Select Preferences.
  2. Click on Viewing.
  3. Place a checkmark for Display remote images in email.
  4. Click Save.
iPhone/iPod/iPad
  1. Select the My Settings icon.
  2. From the Settings menu on the left, select Mail > Contacts > Calendars.
  3. On the right it will say Mail. Go to Load Remote Images and move the bar to the ON setting.
Hotmail/Windows Live
  1. Open the desired message.
  2. Click Show content in the yellow security bar right at the top of the message.

If you still cannot see the QR code clearly, please contact HelpDesk@cofc.edu (843.953.3375).

Additional Questions about Tickets?

If you have a question that is not addressed above, please send an email to rsvp3@cofc.edu.  Due to the volume of emails received, please note that we prioritize answering questions that are not already addressed in the above FAQ. If you need additional assistance with a commencement related questions, please visit the contact us page.