Information Technology, College of Charleston
 
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Getting Help icon
Technical Support

Student and Teacher in computer classroom

Faculty & Staff Computing and Telecom Helpdesk
Contacting Helpdesk

Hours of Operation

For the best possible support, Helpdesk encourages you to send e-mail to helpdesk@cofc.edu with your request. Helpdesk phone support is also available from 7:30 AM to 5:30 PM Monday through Friday. When using phone support, use option 1 to report classroom trouble, option 2 to report telephone trouble, and option 3 for computer problems.

Scheduling Appointments

Appointments must be scheduled in advance. Please call 953-3375 or e-mail us at helpdesk@cofc.edu to schedule an appointment.

Submit Work Orders Online

We also offer direct work order submission via our self-service helpdesk feature.

Questions or Comments?

If you have any questions or comments about Helpdesk services, please contact Philip Paradise, Helpdesk Manager, at 953-5890 or via e-mail to paradisep@cofc.edu.

   
  • » Last modified: May 04, 2007 11:44 am