Classroom Policies
Computer Classroom Policy #7
Definitions of Types of Technology Based Classrooms
- A "Smart" classroom is defined as a classroom that contains a teacher desk that houses a computer, VCR, and/or digital presenter unit attached to a digital or LCD projection unit
- A "Laptop-Ready" classroom is defined as a classroom that contains a digital or LCD
projection unit and a wall hook-up plate for laptop and other devices capable of projecting. The laptop computers are provided by individual faculty or departments and are not included in this policy.
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A "Computer" classroom is defined as a classroom that contains student computers and a teacher desk that houses a computer, VCR, and/or digital presenter unit attached to a digital or LCD projection unit.
Standard Software Applications - A"standard software applications and operating system configuration" is defined herein as outlined by the IT Policy #3, Service level#1 which includes:
Microsoft
NET Framework 1.1
Office Professional Edition 2003
Microsoft Equation editor
Excel Analysis tool pack
Microsoft Works
Browsers
Mozilla Firefox
Internet Explorer
Netscape 7.1
Browser Plugins
Shockwave Player
Authorware
Flash
2 Runtime Environment, SE v1.4.2_04
Media Players
QuickTime 7
RealPlayer basic
Winamp 5.1
Windows Media Player 10.0
iTunes
Codecs
Divx Codec pack
All available codecs for each media player
Antivirus and spyware removal
Symantec AntiVirus
Live Update
Microsoft Antispyware
Miscellaneous Aplications
Acrobat 7.0.2 and Reader 7.0.2 Update
Japanses Fonts and Keyboards
Spanish Fonts and Keyboards
OpenMind Concept Mapping Software
Exclusions - Student computing centers, student reading rooms, academic student computing labs, and other non -academic instructional rooms, staff training rooms, and/or conference rooms
are not included in the standard software applications.
Scheduling - Rooms must be scheduled through SIS to be considered "technology" rooms. Contact the Registrar's office for additional information on scheduling rooms.
Smart Classroom Login Information and Procedures - Things to note about cougars usernames and passwords:
- Cougars Password: Also called Network or Domain password, allows access to the campus' network as well as college issued email accounts. This password can be changed through Cougar Trial on the web or by contacting Helpdesk at 953-3375.
- Cougars accounts : Generated automatically when a faculty/staff member is hired
- Permanent employees: cougars accounts and e-mail addresses are enabled immediately
- If an adjunct professor does not have an active cougars account they can call Helpdesk at 953-3375 to activate their account. If they want an e-mail account they can also request it at that time.
- Procedure for Requesting a Guest Account for Non CofC User
- Requests for a temporary cougars account for non CofC users (guest speakers) need to:
- Be sent in writing by the responsible party (a CofC faculty or staff member) to helpdesk@cofc.edu
- Requests must include the user's full name and the length of time the account needs to be active.
Support
- Information Technology Classroom Service and Support is responsible for all maintenance related to hardware meeting the desktop standards concerning hardware, as outlined in IT policy#3.
- Information Technology Classroom Service and Support is responsible for all maintenance related to meeting the standard software and operating system configuration.
- Information Technology Classroom Service and Support is not responsible for any hardware excluding the projector system, audio system, and wall mounting hardware in laptop-ready classrooms. Computers, laptops, and/or personal digital assistants must be supplied by the classroom user.
- Generally, individual academic departments are responsible for purchasing discipline specific software licenses and media. Academic departments are required to place a workorder via the helpdesk@cofc.edu to have the software installed for them. Academic departments are responsible for possessing original software media with the exception of the software outlined in the IT Policy #3, Service level #1.
- Information Technology Classroom Service and Support and Information Technology Helpdesk and Information Technology Telecommunication Services are not responsible for software installed on classroom computers unless it was installed by a technician (with the exclusion of software outlined in IT Policy#3, Service Level I) or any personal or class files left in the computer at all times.
- All technology rooms are deemed "public" in the sense that any faculty member (and/or their students) can utilize the equipment during the time the class meets. It is recommended that all personal/class files are removed from the computer immediately following their use.
- All problems with technology rooms will be reported to the helpdesk@cofc.edu or 953-3375 (option 1 for technology based classrooms or option 3 for other computer related issues) and assigned to appropriate Information Technology technicians.
- Information Technology Classroom Service and Support reserves the right to perform maintenance or replace malfunctioned or stolen equipment in a technology classroom. This process may destroy all personal/class files and discipline-specific software on the computer. Information Technology Classroom Service and Support will be responsible for restoring the standard software and operating system configuration, and any software that was installed by request via the helpdesk@cofc.edu.
- Maintenance in Smart classrooms will be done at the end of each term at which point all Computer files will be permanently removed.
- Maintenance in a computer classroom will be coordinated through the software support specialist in Information Technology Classroom Service and Support at least once a year or when needed.
Software Requests
Software requests for computer classrooms must be must submitted to the Helpdesk ( helpdesk@cofc.edu or 953-3375 (option 1 for technology based classrooms or option 3 for other computer related issues).
Dates for deadlines to add software to labs and computer classrooms are listed below by term:
Semester |
Deadline date |
Spring |
December 1 |
Summer Sessions |
May 1 |
Fall |
July 1 |
Things to note about software requests:
- When submitting your request to helpdesk@cofc.edu for software in a smart classroom please identify the room(s) you will be using that software in.
- Software requests should be accompanied by the media that contains the software (usually a CD, unless we already have it) and the license to install on multiple machines.
- The license can be a tricky thing as many textbook companies sell their software with the text and by default DO NOT allow you to install it on campus computers without permission from them. If this is your case, please begin to obtain the necessary permission in writing. The Information Technology Classroom Service and Support software team will need a copy of the license/permission to install on multiple computers.
If you have any questions regarding specific software you are thinking of using or need assistance please contact the Information Technology Classroom Service and Support at 953-5569.
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