WebCT

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» Starting a Class
» Using WebCT

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» Manual (pdf)

WebCT FAQs

Log In/Out

How do I login to WebCT?

Click on the Login to WebCT link on the left of this page or from the top of the CofC main page.
At the login screen type in your CofC ID and your Cougar Trail PIN (6-digits).
After successfully logging in, you will see a full listing of your courses, divided by semester. Click on any course title to enter that course.

How do I find my CofC ID?

Log into Cougar Trail using your Social Security Number (SSN) and your Cougar Trail password.
After login your CofC ID will be displayed.

I can't remember my WebCT password/PIN?

Your WebCT password or PIN is the same as your Cougar Trail PIN. It is only 6-digits. If you have tried your Cougar Trail PIN and still can't get in you can request a PIN reset.
To request a Cougar Trail PIN reset:
- Reset your Cougar Trail PIN by going to the Cougar Trail page
- Click on either Students Log in or Faculty Log in button
- Type in your CofC ID or Social Security Number
- Click on I Forgot my PIN
- Follow the prompts to reset your Cougar Trail PIN
- After resetting your PIN wait a few minutes before trying it in WebCT.
If resetting your PIN does not work, contact the webct@cofc.edu.

I reset my Cougar Trail PIN and now I can't login to WebCT?

Your Cougar Trail PIN and WebCT PIN are one and the same. If you reset or change your Cougar Trail PIN then your WebCT PIN will also change. Make sure you are using your 6-digit Cougar Trail PIN.
If you are using your 6-digit Cougar Trail PIN and still cannot access WebCT please contact the WebCT administrator at webct@cofc.edu.

Can I use my CofC ID to login to WebCT?

Yes - you MUST use your CofC ID to access WebCT. You will no longer be able to use your Social Security Number as your WebCT login after December 21, 2006.

How do I logout of WebCT?

WebCT has a logout button located at the top right of every window within WebCT.
Just click the Logout button to exit your courses.

Starting a Class in WebCT

How do I get a WebCT class?

Faculty:
- WebCT classes are no longer automatically generated.
- To use WebCT, you must now "activate" any course in which you want a WebCT presence.
- Go to How to Obtain a WebCT Class.
Students:
- If you login to WebCT and don't see a class listed in your course list first make sure that your faculty member is using WebCT.
- If you know that your faculty member is using WebCT and you still don't see your class in the class listing then contact your faculty member immediately.

How do I add students to my WebCT class?

Faculty:
With the integration of WebCT and SIS, students are automatically added to courses as they register.
- When a studentadds a class they will be added to the WebCT course.
- When a student drops a class they will be deleted from the WebCT course.
- When a student withdraws from a class they will be left in the WebCTcourse gradebook but they will be denied access so they can't login to the class any longer.
- If your WebCT class is missing a student(s) that is in your class contact the WebCT administrator at webct@cofc.edu

What if a student is missing from my class?

Faculty:
- With the integration of WebCT and SIS, students are automatically added to courses as they register.
- If a student is registered in your course but is NOT showing up in your WebCT course (Control Panel --> Manage Course --> Manage Students) contact the WebCT Administrator immediately at webct@cofc.edu.

What if a class is missing?

Faculty:
- WebCT classes are no longer automatically generated.
- To use WebCT, you must now "activate" any course in which you want a WebCT presence. (See How to Obtain a WebCT Class.)
- If you have activated your class but still don't see it in WebCT contact the WebCT Administrator immediately at webct.cofc.edu.
Student:
- If you login to WebCT and don't see a class listed in your course list first make sure that your faculty member is using WebCT.
- If you know that your faculty member is using WebCT and you still don't see your class in the class listing then contact your faculty member immediately.

How do I move content from an old class?

Faculty:
- Content can be easily moved from one course to another by utilizing the Backup/Restore feature in the Course Functions area.
- Step-by-step instructions are in Moving Content Between Courses.

Fake Student and Guest Accounts

Can I have a GUEST login?

Faculty:
- WebCT is password protected so only those students registered in the course have access. Occasionally, you may have need of a guest account to allow a guest speaker to enter the course or to allow someone else to observe the content.
- If you would like a guest account for your course please fill out the Guest Login Request form.

What is a "Fake Student" account?

Faculty:
- A "fake student" is a student created for you by the WebCT Administrator. Having one allows you to login as a student and view/troubleshoot your class as a student would.
- There are several areas of WebCT that behave differently when logged in as a student, such as content modules, private discussion, quizzes and assignments. The fake student allows the faculty member to experience these areas as the student would.

How do I get a "fake student" in my WebCT class?

Faculty:
- A fake student must be created and added to your classes manually by the WebCT administrator.
- You can request that a fake student account be created for you by filling out the Fake Student Request form.

I used to have a Fake Student, where is it?

Faculty:
- With the integration of WebCT and SIS, fake students can no longer be added by the designer, only by the WebCT Administrator. It must also be added manually to each course where it is needed.
- If you wish to have a fake student added to your course please fill out the Fake Student Request form.
  NOTE: Because it is a manual process, you must request the Fake Student for all your course sections every semester.

Course Management

How do I move content from an old class?

Faculty:
- Content can be easily moved from one course to another by utilizing the Backup/Restore feature in the Course Functions area.
- Moving Content Between Courses contains step-by-step instructions on how to backup and restore content between courses.

Can I combine multiple course sections into one WebCT shell?

Faculty:
- Yes! If you are teaching multiple sections of the same course you can request that they be combined, or "cross-listed", into one course. You will only need to upload one set of content however, be advised that all your students will appear in one gradebook with their individual class listing next to their name.
- If you'd like your course to be "cross-listed" fill out the Cross-Listing Request form.

How long will my courses beavailable on the WebCT server?

Faculty:
- Courses will be available to students for the current semester only.
- Courses will be available to faculty back through the previous academic year.
- If you need a student to be allowed to see a past semester in order to complete coursework you will need to contact the WebCT administrator at webct@cofc.edu.
Students:
- Courses will be available to students for the current semester only.
- If you need extended access to a WebCT course to complete incomplete coursework your faculty member can contact the WebCT Administrator to have the course made visible.

Can I hide my old courses from my view?

Faculty:
- Unfortunately you can't. You can request that the WebCT administrator move them into an area that you cannot see by emailing webct@cofc.edu.

Why do my html or text documents contain odd characters or is full of question marks?

Faculty:
- WebCT 4.0 allows for mulit-language capabilities by using the UTF-8 character set. This character set allows more graphic languages, such as Greek, Cyrillic, Arabic, and Japanese, to be displayed on the web without the use of a special plugin. Because WebCT 4.0 uses this character set as the default, .html and text files should be converted to UTF-8 to be properly displayed.
- For more information on converting files to UTF-8 see the Saving HTML Files with UTF-8 Encoding instructions.

Using WebCT

When I click on an icon in WebCT nothing happens?

Faculty & Students:
- Normally this occurs when clicking on a quiz, email or chat because they are set to open in a new window.
- Check to make sure that pop-up blockers are turned off. How to do this varies depending upon the browser you are using.
- We recommend that you do NOT use Internet Explorer as the pop-up blockers are so heavily integrated into the browser. Other browsers are available such as Firefox, Mozilla and Opera.

What should I know before taking a quiz/test in WebCT?

Students:
- Make sure your browser's pop-up blockers are turned off because quizzes/tests open in a separate browser window.
- After you answer a question make sure to click "Save Answer". The question indicator on the right side will change to a checkmark.
- If you change an answer make sure to click "Save Answer" again. The question indicator on the right will indicate if you have forgotten to save your new answer.
- When finished click "Submit Quiz" to send the quiz to your professor for grading.
- Make sure to watch your time on timed tests. Some professors will allow you to submit answers after the time has expired but some will not.
- For full instructions see How to take a Quiz/Test/Survey in WebCT.

Can I add an attachment in WebCT's email program?

Students & Faculty:
- Yes you can. For step-by-step instructions see Adding Attachments to an Email Message in WebCT.

Can I have my WebCT email forwarded to my regular email?

Students & Faculty:
- Yes you can. For step-by-step instructions see Forwarding messages to an external email account.

I have an online assignment due. How to I turn in my work?

Students:
- Turning in an online assignment is not difficult but does require that you follow all the necessary steps.
- For step-by-step instructions see Submitting an Assignment within WebCT.

What's the Global Calendar?

Students & Faculty:
- The global calendar (located at the top of your myWebCT page) is a combination calendar. It combines the calendars from all of your WebCT classes into one calendar. It gives the user an overview of all due dates. It can also be synchronized to a Palm-based handheld (see the help files within WebCT for more details).

My browser says I need a plugin in order to view some content. Where do I go to get plugins?

Students & Faculty:
- The College of Charleston webmaster has put together a webpage that contains the plugins neccessary to view most of the content in WebCT. It is located at http://www.cofc.edu/downloads

My professor posted a PowerPoint. How do I print them?

Students: Most facultymembers post presentations as pdf handouts and those are pretty straightforward to print. In the event your faculty member has posteda full Power Point presentation there is an easy and efficientway to print it.
- Open the PowerPoint presentation then from the File menu choose Print.
- Macs:
  - From the Copies & Pages dropdownmenu choose Microsoft PowerPoint.
  - Next to Print What: chooseone of the Handout formats (Handout3 per page gives you notelines).
  - Click Print.
- Windows:
  - Choose one of the Handout formats (Handout 3 per page gives you note lines).
  - Click Print

Can I create an online quiz/test that is only for SNAP students?

Faculty:

Can I make Windows Internet Explorer stop blocking my WebCT files?

Faculty & Students:
- Yes, by changing the Internet Options within the browser to make WebCT a Trusted Site.
- For step-by-step instructions see Setting up WebCT as a Trusted Site in Internet Explorer.

All pdfs require the free Adobe Acrobat Reader to view.