| It is recommended that
employers compile a list of workplace expectations for potential
and/or existing student employees. The purpose of this document
is to detail the expectations your department has set forth for
its student employees. This document may be presented at two different
times – either when the student is applying for a position
or during the interview process when employment is being considered.
Presenting this document during the application process allows
the student to see what is expected of them. If at that time
they do not think they can meet those expectations, they are
able to reconsider their potential employment. Presenting this
document during the interview process also allows the student
to view the expectations, ask any questions and decide whether
or not they can comply with the list if offered employment.
Issues to touch on in this document include: policies and procedures
concerning confidentiality, dress code, class and exam schedules,
office protocol, disciplinary action and any other information
that is deemed necessary for your department. When compiling
this document, input should be provided by all persons who will
be working directly with the student employees.
Students are to be given the opportunity to read this document
when appropriate and sign if they agree with the expectations.
This document should be kept in the student’s employment
file should it be necessary to refer back to the information
listed in the agreement.
A copy of this agreement may also be found on the Career Center’s
web site under On-Campus Part-Time Employment.
SAMPLE Workplace Expectations for Student Employees
Career Center
Career Center
Please review this list carefully and determine whether or not
you will be able to comply
with these expectations. Any questions or concerns regarding
these expectations should
be discussed at this time.
As a student employee in the Career Center, you are expected
to:
- Arrive to work on time. If you are unable
to report to work during your scheduled hours, you are expected
to call ahead of time and inform your supervisor. Remember
that you are an important person in the daily functions of
our office and we rely on you.
- Plan for scheduled absences including holiday breaks
and exams. We recognize that your education is your
first priority. Therefore, when planning on taking a day out
of the office or during exam periods, it is important that
you notify us in advance.
- Dress in an appropriate manner while working in
the office. Our office dress code for student employees
requires that you dress neatly and comfortably for your work
environment, however we do not expect you to dress in a professional
manner. Halter-tops and shorts are not acceptable dress for
our work environment.
- Confidentiality. Your employment with the
Career Center will require that you deal with confidential
information pertaining to fellow students. It is unlawful
for you to disclose any of this information to other students,
faculty or staff. Breaching confidentiality may result in
immediate termination.
- Customer service is key! You will be working
with students, faculty, staff and the general public throughout
the day. Be helpful at all times and answer questions to the
best of your ability. Your attitude is a direct reflection
of you and our office. Do your best everyday.
- Phone etiquette skills. You will be required
to act as a back up to the receptionist and answer phone calls
as they come in when necessary. You are to answer the phone
in a cheerful manner always introducing yourself and the office.
This is often the first encounter a person will have with
our office and we want to make a good impression. You will
receive on-the-job training regarding this specific responsibility.
- Complete your timesheet everyday you work.
Before leaving for the day, always make sure to record the
exact hours that you worked during that day. We want to make
sure that you are being paid for the work you do as well as
insure accuracy. Falsification of time worked is grounds for
dismissal.
- Assigned tasks. You will often be given
an assigned task while you are at work. It is your responsibility
to complete this task to the best of your ability. We realize
that some of these tasks are time consuming or redundant,
but they are a part of the daily operation of our work environment.
Everyone in this office chips in whether it is to help file
or answer the phones; we are all a part of the Career Center’s
team.
If there are any specific tasks or duties of this position
that you feel you cannot complete, please discuss them now.
By signing this, I have read and understand the responsibilities
and expectations of working in the Career Center. I also acknowledge
that this information has been discussed with me and that I have
had the opportunity to ask questions regarding this list and this
position. I understand that if I violate any of these expectations,
I may be terminated from my employment.
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| Student's Signature |
Date |
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| Supervisor's Signature |
Date |
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