| Human Resources | |
| Office Professionals | Learning and Development Workshops are designed to enhance individual skills and to support professional development. We are building our core workshop structure and will notify staff and faculty of new course availability via e-mail. Please let us know when you have thoughts or needs for new courses. We look forward to seeing you at our Development Seminars. |
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| Customer Service | ||
| Supervisory Skills | ||
| Supervisory Practices | ||
| Life Management | ||
| Financial Health | ||
| Computer Classes | ||
All Office Professionals (administrative assistants, office managers, and other office support employees) are invited to attend the Fall Office Professionals’ workshop series. The workshops are designed to assist new Office Professionals in transitioning into the College and to allow current Office Professionals the opportunity to continue to expand their education and skills as they progress with their careers at the College.
The series will be held two (2) times per year so if you missed workshops in the spring, you are invited to attend the fall sessions. You may register on-line or e-mail mcclenaghanl@cofc.edu.
All workshops will be held in the Lightsey Building Human Resources Conference Room unless otherwise notified.
The Fourth Century Initiative - Overview of FCI with group discussions of the
role(s) the Office Professional plays in the continued success of The College
of Charleston
Jeri Cabot, Dean of Students, Student Affairs
Understanding the College - A brief history of the College and an explanation
of our organizational structure
Tom Casey, Director, Human Resources
The College of Charleston Customer Service Standards - A spirited review of
active listening skills, telephone, skills, e-mail etiquette, and "the
buck stops here" philosophy
Myra Whittemore, Academic Advising, Communications Coordinator
Procurement Policy and Procedure - A detailed explanation of State requirements
and Procurement rules and regulations.
Wendy Williams, Director, Procurement and Procurement Staff
Time Management - A time management review geared to "real life" issues
at The College of Charleston. A Survey will be anonymously completed prior to
the session and the content will be specifically developed around survey results.
Sandy Powers, Dean Undergraduate Studies
Human Resources Policy and Procedure - A detailed look at Time Sheet Administration,
Hiring Forms, Dual Employment, Leave Policy, and other critical support functions
relating to Human Resource Management.
Dee Cole, Associate Director, Human Resources
Supervising Your Students - You've been given a student employee to supervise,
now what? Learn a few tricks of the trade to help make this a beneficial relationship
for the student and your department. Topics include supervision techniques,
student development and employee evaluations.
Kristine Berry, Student Employment Coordinator, Career Services
Managing Your Own Performance-The policies and procedures of EPMS and how to
become more involved in the performance evaluation process.
Linda McClenaghan, Training Specialist, Human Resources
Session One: The Fish Philosophy
Time: 1.5 Hours Who Should Attend: All Faculty and Staff Prerequisite: None Overview: Please visit our Fish Philosophy Page (click here)
Session Two: Using the Telephone as a Customer Relations Tool
Session One: Hiring for Success
Time: 1 Hour Who Should Attend: Anyone who answers the telephone Prerequisite: None Overview: Determine how you can better service your internal and external customers by using the telephone as a customer relations tool. This session is highly interactive and entertaining, but has a serious message.
Time: 4 Hours Who Should Attend: All Managers and Supervisors (especially if you are anticipating hiring or being involved in a panel) Prerequisite: None Overview: Learn the "Behavioral" interviewing method that can assist you in hiring the right person for the job. This interactive workshop is based on the premise that past behavior predicts future behavior.
This workshop will assist you in determining critical success attributes, which will be used to develop behavioral-based interview questions.
Methods to evaluate candidates and legal guidelines will be discussed.
Time: 1.5 Hours Who Should Attend:
- Administrative Staff who have some responsibility for orienting new employeesPrerequisite: None Overview: Help your new employees be more productive, faster. This short, hands-on session is a working seminar that will help you develop the tools and checklists that will make your new employee a productive part of the team as quickly as possible.
The session is geared toward Supervisors and their interaction with a new employee; however, administrative staff will find the workshop useful if they assist in preparing for new employees.
Session Three: "Keeping The Good Ones" - A Study of Retention
Time: 3 Hours Who Should Attend: Prerequisite: None Overview: Develop methods to retain valued employees. This workshop uses a video to illustrate the power of "treating your team members as people first and employees second". Expect a spirited discussion after the video followed by determining practical, customized retention methods.
Session One: Unleashing Your Right Brain
Time: 1 Hour Who Should Attend: All Faculty and Staff Prerequisite: None Overview: Discover your creative abilities. Based on Michael Gelb's book "How to Think Like Leonardo Da Vinci", this workshop will invite you to explore your current operating methods and add alternative thought processes. Fun and entertaining - but you will leave this workshop with concrete ideas for your life and your job. Session Two: Change Management -
Not Just Coping, but Soaring in a Changing Environment
Time: 1.5 Hours Who Should Attend: All Faculty and Staff Prerequisite: None Overview: Discover methods to not just cope with, but to lead and embrace change. Bring your current "changes" with you and develop specific action plans to make the change a positive, move forward experience. Session Three: Radiating Possibility: Sit in the front row of life. Enter the Dance!
Session Four: - Stress Management
Time: 1.5 Hours Who Should Attend: All Faculty and Staff Prerequisite: None Overview: Take the "Journey of Discovery" with Boston Philharmonic Conductor Ben Zander. His entertaining video tape will set the stage for a spirited discussion and personal action plan to "leave behind the anxiety and pressure that are part of the competitive mind set, and connect with others through their dreams and visions. Session Five: The Art of Listening
Time: 2.5 Hours Who Should Attend: All Faculty and Staff Prerequisite: None Overview: Join Health Educator Laura Lindroth as she leads you in a discussion to explore methods to reduce stress and enjoy life more!
Time: 1.5 Hours Who Should Attend: All Faculty and Staff Prerequisite: None Overview: Nothing changes life more that learning how to listen...really listen. Join us for this very interactive session to learn how to get more from friends, family, students and co-workers, just by using your ears!
Session Six: The Fish Philosophy
Time: 1.5 Hours Who Should Attend: All Faculty and Staff Prerequisite: None Overview: Please visit our Fish Philosophy Page (click here) Supervisory Practices Series (Class Full for Fall 2005)
Styles of Leadership will be defined and each manager will look at their own leadership styles and determine an individual course of action to build on their strengths.
The rules, regulations, policy and procedure will be discussed along with the implications of safe working. Ideas will be generated to try to reduce workers’ comp.
Both permanent and temporary hiring procedures and paperwork will be discussed.
- Counseling for Performance
Dee Cole and Linda McClenaghan
Wednesday, November 9
Determine methods to motivate all employees to move their performance to the next level.EEO, sexual harassment and just plan respect!
Progressive Discipline and termination policies and procedures will be discussed.
- EPMS – Beyond the Form
Sue Atwood and Linda McClenaghan
A detailed look at how to write actionable evaluations that can motivate employees for future results.
Session One: Financial Health Begins with a Plan
Time: 1.5 Hours Who Should Attend: All Faculty and Staff Prerequisite: None Overview: Tom Sweeney of Mass Mutual will discuss how "All Good Plans begin with three basic skills: Reduce Debt, Increase savings, have a plan (and follow it)"
This course is for anyone who wants to enjoy a financially positive future. It will give practical advice on developing the skills many adults have still not learned or practice. While this may seem simple it’s where many people fall down and why most boomers are seriously in debt. Without these skills, financial stability will probably not arrive.
Time: 1.5 Hours Who Should Attend: All Faculty and Staff Prerequisite: None Overview: First-time home buyer? New to the area? Thinking about buying a house or condo? Tired of paying rent?
If any of these questions sound like you or you just want to learn how to go about the home purchase process, we have arranged for Steve Kaul to walk you through the steps. Steve will not be trying to sell you anything but rather will be providing education that will help you to be a more informed consumer.The College of Charleston Human Resources department will offer an exciting array of computer courses for faculty and staff during Fall 2005. The courses will be taught by Trident Tech Continuing Education staff and represent a significant savings.
Each course will have a cost of $95 per day (which includes a reference book); however, half of the total cost ($47.50) will be refunded through Human Resources upon successful completion of the course. An IDT is required 14 days in advance of the course start date.
(Note: Both days of 2 day courses must be completed)
Course Descriptions (from Trident Tech Continuing Education Schedule)
Dreamweaver Introduction
(2 day class)
Time: 9-4
Location: Bell Building Room 500
Learn to use one of the most popular Web design tools to build attractive, dynamic Web pages. Apply special features of the software to enhance Web pages, and learn efficient file management for web sites and techniques of FTP and remote server interaction.Dreamweaver Intermediate
Time: 9-4
Location: Bell Building Room 500
The course will introduce you to advance concepts of the Dreamweaver MX web development application. In this course, you will expand on the knowledge you gained in the Dreamweaver Introduction course. You will work with advance Web site creation features available in Dreamweaver, including libraries and behaviors. In addition, you will use many of the new features available within the HTML 4 standard including style sheets and layers.
Fireworks MX Level I
Time: 9-4
Location: Bell Building Room 500
In this course, you’ll use Macromedia Fireworks to create vector graphics, edit bitmap graphics, optimize images, and create and assign rollover effects for the Web. You’ll learn about the differences between bitmap and vector graphics, as well as the GIF, JPEG and PNG file formats, and learn how to choose the best format for a particular situation. You’ll learn to use selection tools to isolate and edit parts of an image, import and modify text objects, slice images into sections, apply rollover effects and export the appropriate code to an HTML document.
JavaScript I – The Basics
Time: 9-4
Location: Bell Building Room 500
Make your Web site come alive with JavaScript, the most popular scripting language on the Internet. Topics include basic object-oriented programming concepts to introduce you to the JavaScript through Dreamweaver to make your site interact with visitors. (some Dreamweaver knowledge required).
Access 2003 Level I
Date: Wednesday, October 5 and Wednesday, October 12 (2 day class)
Location: Bell Building Room 500
This course introduces four basic objects needed to create and operate a simple business database system. Multi-table relationships are discussed and used in queries. No prior knowledge of Access is necessary, but a database experience is helpful.Access 2003 Level 2
Date: Wednesday, November 2 and Wednesday, November 9 (2 day class)
Location: Bell Building Room 500
This course introduces the macro concepts and programming features within Access to customize and automate a business database system. Topics include naming conventions, templates and master forms to speed development and various macro techniques to protect data.
