Maintenance Direct
Maintenance Direct is the name of an enhanced web-based Maintenance Request system that Physical Plant is using to provide improved maintenance services to the College community.
About Maintenance Direct
Maintenance Direct will enable requestors to submit and track requests for routine non-chargeable maintenance services via the web from any computer, from any location. This system will generate updates in the form of an e-mail message to the requestors when any status changes occur to the requestor’s work order (e.g. work in progress, parts on order, or estimated completion date).
Physical Plant will continue to accept and process work orders by telephone at 953-5550, however, we encourage Faculty and Staff to use our web based Maintenance Direct work order system for routine non-chargeable maintenance requests.
Using Maintenance Direct
In order to access this system, requestors must go to http://www.myschoolbuilding.com
A screen will be displayed that requests an Organization Account Number. Enter 781095136 and click the “Submit Organization” button.
On the next screen, enter your C of C e-mail address and click the “Submit” button. Maintenance Direct uses your e-mail address to identify you in the system. If you are an existing user, the system will recognize your e-mail address and you will be taken to the request screen. The campus universal submittal password is PPLANT.
Signing-In
If you are a new user, the system will not find your e-mail address. There are two ways for requestors to be added to the system. First of all, you can call the Physical Plant Help Desk at 953-5550 between the hours of 7:00 a.m. – 3:30 p.m. Monday–Friday to have an administrator add you to the system.
Second, you can add yourself to the system by entering your last name in the box provided and click the “Submit” button. If your last name is found in the system, you will see a list of users with the same last name. If your name is not on this list, select the “My name is not listed” option. If you see your name and e-mail address, select that option. Click the “Submit” button.
If you are a new user and your name was not on the list, enter in your First Name. Verify that your e-mail address and your Last Name are correctly entered. You have the option of entering your phone number and pager number, however, these fields are not required. Click the “Submit” button to save. You will now be taken to the “New Work Request” page.
To quickly access our Maintenance Direct page in the future, it is suggested that you create a shortcut on your desktop.